Help & Support
Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!
What is your Delivery Area?
|We also deliver to the following facilities|
|8737 Medical Ctr||A New Beginning|
|Abbey Bat Kol||Abbott & Hast Mortuary|
|Agape Funeral Home||Alden Terrace Convalescent|
|Alexandria Care Ctr||Allen's Residential Care Home|
|Alliance Nurse Center Of||Allview Luxury Living|
|Alta Vista Gardens Res-Elderly||Amberwood Convalescent Hosp|
|Ana's Elderly Care Home||Angelus Funeral Home|
|Angelus Plaza||Angelus Rosedale Cemetery|
|Appel's Guest Home||Ararat Convalescent Hospital|
|Armstrong Family Malloy-Mitten||Arroyo Seco Medical Group|
|Ashley-Grigsby Mortuary Inc||Avalon Hotel Of Beverly Hills|
|Bagues & Sons Mortuary||Bagues Hermanos Funeraria|
|Baldwin Villa Plaza||Barlow Respiratory Hospital|
|Bastomski Isidor Rest Home||Beacon Light Guest Home|
|Beautiful Montana Gardens||Beck Family Home|
|Bella Mar||Belmont Village Of Hollywood|
|Berkley East Convalescent||Berkley Gardens|
|Berkley West Convalescent Hosp||Berkshire|
|Beverly Hills Carmel North||Beverly Hills Carmel Retiremnt|
|Beverly Hills Gardens||Beverly Hills Retirement Hotel|
|Blackburn Lodge||Bonnie Brae Convalescent Hosp|
|Boyd Funeral Home||Bridgepoint|
|Brier Oak Terrace Care Ctr||Brierwood Terrace La Cienega|
|Broadview Christian Science||Buena Ventura Convalescent|
|Burlington Convalescent Hosp||Ca Hospital Medical|
|California Convalescent Ctr||Callanan Mortuary|
|Calvary Cemetery||Calvery Cemetery|
|Cambridge House Assisted Lvng||Casa Serrano Apartments|
|Casa Telacu||Castaneda-Crollett Mortuary|
|Castle Argyle Apartments||Cathay Manor Apartments|
|Cedar Sinai Medical Center||Century City Hospital|
|Chevion Hills Golden Manor||Chevra Kadisha Mortuary|
|Chung Wah Funeral Corp||City Of Angels Medical Ctr|
|Clinical Immuno-La Metro Hosp||Cms|
|College Vista Convalescent Hsp||Commonwealth Royale|
|Country Villa Cheviot Garden||Country Villa East Healthcare|
|Country Villa Health Svc||Country Villa Los Seliz|
|Country Villa Maple Health Ctr||Country Villa Rehab Ctr|
|Country Villa South Nursing||Country Villa University Park|
|Country Villa West Assisted||Country Villa Westwood Health|
|Country Villa Wilshire Nursing||Covenant Home For Seniors|
|Crenshaw Expo Medical Ctr||Crenshaw Nursing Home|
|Crescent Bay Convalescent||Crippled Children's Hospital|
|Culpepper Homes||Culver West Convalescent Hosp|
|Cunningham & O'Connor Mortuary||Dan Mar Retirement Villa West|
|Daniel Freeman Marina Hospital||Danmar Retirement Villa East|
|De Haven Funeral Home||Doctor Kim's Health Care|
|Dowd & Gonzalez Funeral Drctrs||Dr Paul Memorial Med Ctr|
|Dunlap Sanitorium||E Victor Villa|
|Eagle Guest Home For The Aged||East La Doctors Hospital|
|East Olympic Funeral Home||Echo Park Snf Hospital Inc|
|Ember Care Monte Vista Corp||Emerald Terrace Convalescent|
|Endo Care||Eric W Fonkalsrud Md|
|Eva's Residential Care Faclity||Exbrook Arms-Senior Citizens|
|Fairfax Senior Citizens Apt||Fairfax Tower|
|Fairmount Terrace||Fairmount Terrace Apartments|
|Fernando Raudales||First Medical Ctr|
|Forest Lawn Hollywood Hills||Fountain Gardens Convalescent|
|Fountain View Sub-Acute &||Frederick I Hoskins Inc|
|Freeman Villa||Fukui Mortuary Inc|
|Garden Crest||Garden Crest Retirement|
|Garden Of Palms||Garden Plaza Convalescent Hosp|
|Garden Retirement Ctr||Gardner Board & Care|
|Gates Kingsley & Gates Smith||Gates, Kingsley & Gates|
|Gateway Hospital & Mental Hlth||Geneva Plaza|
|George Mc Donald Court||Georgian Hotel|
|Golden State Retirement Hotel||Good Samaritan Hospital|
|Good Shepherd Convalescent||Gordon B Armstrong|
|Grand Park Convalescent Hosp||Grandview Retirement Residence|
|Granville Inn||Guardian Rehabilitation Hosp|
|Guerra-Gutierrez Mortuary||Guerra-Gutierrez Mortuary Inc|
|Gutierrez & Weber Mortuary||Han Kook Mortuary|
|Hancock Gardens Apartments||Hancock Park Convalescent Hosp|
|Hancock Park Retirement Hotel||Hardi Nursing Home Management|
|Hargroves Board & Care||Harrison-Ross Funeral Homes|
|Harrison-Ross Mortuary||Harvard Surgery Ctr|
|Hayworth Terrace Retirement||Hcs Computer|
|Helen's Guest Home||Highland Park Rest Home|
|Hillside Memorial Park||Hobbs Williams Cooper Mortuary|
|Holiday Villa||Holiday Villa East|
|Hollywood Community Hospital||Hollywood Funeral Home|
|Hollywood Hills - Forest Lawn||Hollywood Knickerbocker Apts|
|Hollywood Royale Guest Home||Hollywoodland Apts|
|Holy Cross Mortuary||Home Of Peace Memorial Park|
|House Of Happiness||House Of Winston Mortuary|
|Huntington Healthcare Ctr||Hyde Park Convalescent Hosp|
|Intensive Renal Care Inc||International Funeral Home Inc|
|Iola Brown Group Home||Iranian Jewish Senior Ctr|
|Iris Cantor Women's Health Ctr||Japanese Retirement Home|
|Jasmins Home Care||Jessie L Terry Manor|
|Jewish Burial Society||John L Hill III|
|Jones Residential Facility||Joseph Jackson Group Home|
|Kaiser Foundation Hospital||Kathy Manor Board & Care|
|Keiro Nursing Home||Kennedy Care Ctr|
|Kilgore Manor||King Solomon Home|
|Kings Road Apartments||Kingsley Guest Home|
|Kingsley Manor-Pacific Homes||Kipling Residential Hotel|
|Kubota Nikkei Mortuary||La Vida Multi Specialty Med|
|Lakewood Manor North||Larson Family Mortuary|
|Las Torres Senior Apartments||Latino Americana Mortuary|
|Lincoln Hospital Medical Ctr||Little Tokyo Towers|
|Longwood Manor Cnvlscnt Home||Los Angeles Community Hospital|
|Los Angeles County Jail Hosp||Los Angeles County Womens Hosp|
|Los Angeles Doctors Hospital||Los Angeles Funeral Service|
|Mac Arthur Park Towers||Maingate|
|Malinow & Silverman Mortuary||Manchester Manor Convalescent|
|Maria Prima Residence||Marina Care Ctr|
|Mary Manor Family Circle||Marycrest Manor|
|Mc Clinton Home||McArthur Adult Day Health Care|
|Meadowbrook Manor||Mid-Wilshire Convalescent Hosp|
|Midway Hospital||Minami Apartments|
|Mirabal Mortuary||Molokan Resident Ctr|
|Mount Sinai Mortuary||Mount Zion Towers Inc|
|Natural Grace Funerals||Nazareth House|
|Nursing Home Advocacy Project||Oakdale Memorial Park|
|Ocean Villa||Oceanview Convalescent Hosp|
|Olympia Convalescent Hospital||Orchard Gables|
|Orthopaedic Hospital||Oxford Park Apartments|
|Pacific Alliance Medical Ctr||Pacific Convalescent Ctr|
|Pacific Gardens||Pacific Plaza Partners|
|Palace Of Venice Board & Care||Palm Court|
|Parents Of Watts||Parkview Terrace Apartments|
|Pico Plaza Apartment||Pierce Brothers|
|Pierce Brothers Mortuaries||Pierce Brothers Westwood Vlg|
|Pilgrim Tower||Pittman Pediatric Ctr|
|Polish Retirement Foundation||Progressive Home For-Elderly|
|Quality Living Svc||Queen Of Angels-Hollywood|
|R L Malinow Glasband Weinstein||Rachal's Funeral Home|
|Ramesh Manchanda Medical Corp||Real Park Retirement Home|
|Redwood Village Children's Ctr||Renaissance At Ocean House|
|Retirement Planning Svc||Rose Hills Mortuary|
|Saint John's Health Ctr||Salvation Army|
|Samantha's Board & Care||San Fernando Funeral Home|
|San Marino Home Nursing Svc||San Vicente Hospital|
|Santa Marta Hospital||Santa Monica Christian Towers|
|Santa Monica Convalescent Ctr||Santa Monica Health Care Ctr|
|Santa Monica Medical Surgical||Santa Monica Pavillion|
|Serrano Convalescent North||Serrano Convalescent South|
|Shalom Retirement Hotel||Sharon Care Ctr|
|Sholom Chapels||Shriners Hospital For Children|
|Siejay Apartments||Silverlake Home & Care|
|Sisters Of Charity||Skyline Health Care Ctr|
|Solheim Lutheran Home||Solomon's Mortuary|
|South Los Angeles Mortuary Inc||Southern Ca Organ Preservation|
|Spalding Mortuary||Specialty Surgical Center|
|Speedway Cash Advance||St Andrew Heath Care|
|St Andrews Arms Apartment||St Andrews Gardens|
|St John Of God Retirement-Care||St John Of Kronstadt Memorial|
|St. Vincent Medical Center||Stanford House Of Assisted Lvg|
|Stovall Foundation||Studio Royale|
|Sun Mar Healthcare||Sunbridge Care Ctr|
|Sunlight Guest Home||Sunnyview Convalescent Home|
|Sunray East Convalescent Hosp||Sunrise Care Ctr-Santa Monica|
|Sunset Hall||Sunshine Terrace Inc|
|Sword Medical Center||Sycamore Park Convalescent|
|Szarotka Residence||Talmadge Board & Care|
|Temple Community Hospital||Temple Park Convalescent Hosp|
|Travel Inn||Trustar Retirement|
|Ucla Executive Physical||Ucla Family Health Ctr|
|Ucla Healthcare||UCLA Medical Center|
|UCLA Medical Ctr||Ucla Medical Group|
|Ucla Medical Group Marina||Ucla West Washington|
|University Gardens||USC University Hospital|
|USC-Norris Cancer Hospital||Vagthol's Residential Care Ctr|
|Van Nuys Apartments||Veiga-Robison Mortuary|
|Vencor Hospital||Vermont Knoll Retirement Ctr|
|Vernon Convalescent Hospital||Veterans Affairs Medical Ctr|
|View Heights Convalescent Home||View Park Convalescent Ctr|
|Villa Piedra Apartments||Villa Poinsettia|
|Villa Stanley||Virgil Convalescent Rehab|
|Vista Del Sol Care Ctr||Vista Tower|
|Weingart House-Good Samaritan||Western Convalescent Hospital|
|Westlake Convalescent Hospital||Westminister Towers|
|Westside Health Care||Westside Jewish Ctr Apartments|
|Westwood Horizons||Westwood Plaza Retirement Htl|
|White Memorial Medical Ctr||Wilshire Christian Manor|
|Wilshire House||Wilshire Retirement Ctr-Shelby|
|Wilshire Vista Manor||Wilton Wilshire Arms Apts|
|Windsor Healthcare||Woori Medical Ctr|
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Effective Date: January 1, 2020
I. COLLECTION OF INFORMATION
We collect the following categories of information when you use our Services (including when you download or launch our mobile applications) or when the application is running on your device in the background:
- Information you provide directly to us.
- Contact Information, including name, alias, maiden name, email address, telephone or mobile phone number, address;
- Sign-In Information, including username and password, account name, account number;
- Profile Information and Survey Responses, including your interests, preferences, physical characteristics or description, feedback, educational or professional information, employment, employment history, marital status, date of birth, age, significant dates such as birthdays, anniversaries and religious holidays you may observe;
- Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
- Information about other people, (for example, if you order a gift and want it sent directly to the recipient) including recipient's name, address, e-mail address, and telephone number;
- Geolocation data;
- Transaction and Billing Data, including bank account and payment card details, (credit card number, expiration date, and credit card security code, where needed to complete a transaction), billing address, delivery address, signature, transaction history; and
- Correspondence you send to us.
- Information we collect automatically. We collect internet, electronic activity, and other information automatically from the devices and browsers that you use, including your device type; Internet protocol (IP) address; device and advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers; time zone setting and location; browser type and version; browser plug in types and versions; operating system and platform; Internet service provider; pages that you visit before and after using the Services, browsing history, and search history; the date and time of your visit; information about the links you click, pages you view, and advertising you interact with within the Services and other information about how you use the Services; the technology on the devices you use to access these Services; inferences used to create a profile about preferences, characteristics, psychological trends, predispositions, behavior, attitudes; and standard server log information. If you or your device experiences an error, we collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. Consistent with your mobile device or app permissions, we also collect geolocation information including geolocation information derived from your GPS, WiFi and Bluetooth signals, IP address, and other device information, photos stored on your device, contacts from your mobile address book, audio recordings, and appointments from your calendar.
We also receive the categories of information described above from other sources, including from users of our Services, and third-party services and organizations. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services.
Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information.
II. USE OF INFORMATION AND PURPOSE OF DATA PROCESSING
We use and otherwise process each of the categories of information identified above for the following business purposes:
To make suggestions and recommendations to you about things that are similar to those that you have enquired about or may otherwise be of interest to you, or to send promotional materials from us or by our affiliates and trusted business partners.
To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.
Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.
III. DISCLOSURE OF INFORMATION
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
- Authorized third-party vendors and service providers. We share your information with third-party vendors and service providers that provide services to us for a variety of business purposes, such as billing, payment processing, customer service, email deployment, advertising and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing.
- Corporate affiliates. We may share your information with our corporate affiliates.
- Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, initial public offering, or in the unlikely event of bankruptcy.
- Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of Florabella, our affiliates, users, or the public.
- With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
If you access third-party services -- such as social media services, third-party single-sign on tools, mobile platforms for in-app purchases -- through the Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.
If you choose to engage in public activities on the Services, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.
IV. ADVERTISING, COOKIES AND SIMILAR TECHNOLOGIES
The following types of cookies are used on our Services:
- Essential cookies – These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, certain services such as, recognizing you by name when you return to our Services or enabling you to use shopping charts with our Services, cannot be provided. These cookies also help keep our Services safe and secure.
- Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you've previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
- Performance cookies – These cookies collect information about how you use our Services such as which pages you visit regularly. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
Do-Not-Track Signals and Similar Mechanisms. Some mobile and web browsers transmit 'do-not-track' signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
V. INTERNATIONAL TRANSFERS
We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law.
VII. DATA RETENTION, SECURITY, AND INTEGRITY
Information will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.
We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
IX. CONTACT INFORMATION